LEGAL REFERENCE

Your Privacy Matters to Us

We built angkanet sdy around your account security and data protection. Every transaction through DANA, OVO, GoPay and QRIS is encrypted. Your personal information stays private, and we're...

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angkanet sdy Your Privacy Matters to Us

Privacy Policy Overview

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Questions? We're Here

Email Support Send privacy concerns to our data protection team. We respond within 48 hours and handle all requests confidentially.
Live Chat Chat with our support staff during lobby hours. They can explain our policy, answer data questions and guide you through access requests.
Account Settings Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control notification settings.
EDITORIAL CLARITY

Privacy Standards We Follow

Encryption Standard

All payment data and personal information use industry-standard SSL encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.

Data Minimisation

We collect only the information needed to run your account and process payments. No unnecessary data collection, no hidden tracking beyond lobby analytics.

Compliance Review

Our privacy practices align with Indonesian data protection frameworks for supported regions. We audit our systems quarterly and update policies as regulations evolve.

Third-Party Audit

Independent security firms review our infrastructure annually. Audit reports confirm our encryption, access controls and data handling meet international standards.

Staff Training

Every team member handling your data completes privacy and security training. We enforce strict access controls so only authorised staff see personal information.

Incident Response

If a data breach occurs, we notify affected users within 24 hours and work with authorities. We maintain incident logs and publish transparency reports annually.

PLATFORM COMPARISON

How Our Privacy Stacks Up

01

Data Retention

We keep your account data for the duration of your membership plus 7 years for regulatory compliance. After that, we securely delete it unless you request otherwise.

02

Cookie Policy

We use essential cookies for login and session management, plus analytics cookies to improve your lobby experience. You can disable non-essential cookies in your browser settings.

03

Payment Partner Privacy

DANA, OVO, GoPay and QRIS providers have their own privacy policies. We share only the minimum data needed to process your transaction and never sell payment details.

04

Marketing Consent

We only send promotional emails if you opt in. You can unsubscribe from any campaign with one click, and we respect your preference immediately.

05

Cross-Border Data

Your data stays within Indonesia's supported regions unless you explicitly authorise transfer. We do not move personal information across borders without your consent.

06

Children's Data

angkanet sdy is for users 18 and older. We do not knowingly collect data from minors. If we discover a child's account, we delete it and notify the account holder.

07

Your Rights

You have the right to access, correct, delete or port your personal data. Submit requests through your account settings or email our privacy team for assistance.

QUICK SIGNAL

What Protects Your Account

01
Two-Factor Authentication Enable 2FA in your account settings to add a second security layer. Your login requires both your password and a code sent to your phone or email.
02
Session Timeout Your session automatically logs out after 30 minutes of inactivity. This prevents unauthorised access if you step away from your device.
03
Login Alerts We notify you of new logins from unfamiliar devices. If you see a login you didn't make, change your password immediately and contact our support team.
04
Payment Verification Large withdrawals require additional verification through your DANA, OVO, GoPay or QRIS account. This confirms the transaction is genuinely yours.
05
Secure Password Storage Your password is hashed and salted using industry-standard algorithms. We never store passwords in plain text and cannot see your password even if we wanted to.
06
Privacy Dashboard View all your connected devices, recent logins and payment history in one place. Disconnect devices remotely and review your data access anytime.

Privacy Policy Questions Answered

We use your data to create and manage your account, process payments through DANA, OVO, GoPay and QRIS, prevent fraud, comply with Indonesian regulations in supported regions, and improve your lobby experience. We never sell your information to advertisers or third parties.

Yes. Submit a deletion request through your account settings or email our privacy team. We delete your personal data within 30 days, except information we must retain for legal compliance or fraud prevention, which we keep for 7 years.

Your payment details are encrypted and never stored on our servers. DANA, OVO, GoPay and QRIS handle payment processing directly. We only see confirmation that your transaction succeeded, not your card or wallet details.

We use essential cookies for login and session security, plus analytics cookies to understand how you navigate our lobby. You can disable non-essential cookies in your browser. We do not track you across other websites.

We monitor our systems 24/7 for security threats. If a breach occurs, we notify affected users within 24 hours, work with authorities and publish a transparency report. We maintain cyber insurance to cover incident response costs.

Yes. Submit a data access request through your account settings. We provide your personal information in a portable format within 14 days. This includes your account history, payment records and communication logs.

We keep your account data while you're a member. After you close your account, we retain it for 7 years to comply with Indonesian financial regulations in supported regions, then securely delete it unless you request otherwise.